Shipping Policy
  • All orders received before 5pm EST will be shipped the next business day unless otherwise notified.  If orders are placed on a weekend or holiday, they will be shipped the next business day.
  • If an item on your order is out of stock or we do not have the amount requested, we will contact you if you specify on your order.  To ensure you get the correct yardage needed, please indicate on each item if you want us to "send what we have," "cancel the order," or "contact me" if the quantity requested is not available.
  • If you are wishing to pick up in the store, please indicate that in the comments section of your order.
  • If you are picking up in store, we will remove the shipping cost prior to charging your credit card.
  • All orders are shipped USPS unless otherwise requested.
  • All gift cards will be shipped for $5.05
  • If we are able to fit your order into a smaller package, we will adjust your shipping prior to charging your credit card.
  • USPS orders are shipped Priority Mail and should be delivered in 2-5 days.  However, USPS Priority Mail delivery times are not guaranteed.  Orders with APO/FPO and in Hawaii, Alaska, and Puerto Rico will be shipped USPS Priority Mail and may take longer to be delivered.

Shipping Rates within the United States

  

Order Amount

USPS Priority

$0-$24.99

$6.45

$25-$49.99

$10.95

$50-$99.99

$13.95

$100-$149.99

$16.95

$150 or more

Free Shipping (excludes international)

Gift Cards

$5.05

Canada Shipping
All other countries Shipping

Rates are subject to be different then above rates.
Please read all international shipping charges.

 

International Shipping Charges

  • ALL INTERNATIONAL SHIPPING CHARGES WILL PAY THE EXACT SHIPPING FEE PROVIDED BY USPS OTHER FEES MAY BE INCLUDED. 
  • We ship international orders via USPS Priority Mail International (1-3 weeks typically but sometimes longer).
  • USPS Priority Mail International (note that US postal rates increased on Jan. 22, 2012):
    • Canada and Mexico: $9 for every $100 **
    • All other countries: $17 for every $100 **
    • ** Rates are based on non-sale prices due to envelope size limitations, see notes below.
  • NOTES:
    • We will reduce your shipping charges if we are able to ship your order for less.
    • We can typically fit up to 8 yds of regular cotton fabric in a priority mail envelope. For thicker fabrics (flannel, wovens, etc) it would be less. Amounts vary if an order includes precuts, patterns, notions or other items.
    • For odd sized products or full bolt orders shipping may be higher and we will contact you before shipping.
  • If any additional charges apply or if your order contains oversized items we will contact you. Any customs, duties or taxes are the responsibility of the customer.

Sales Tax

  • Sales tax of 7% is included for all North Carolina residents only.

Payment Methods

  • We gladly accept Visa, Mastercard or Paypal.  Orders can be placed online or by phone (910) 630-3912.

Returns/Exchange Policy

  • We want all of our customers to be 100% satisfied. We have a 30-day return policy on items you are not satisfied with. Refunds will be issued once items are returned to us. Refunds will not be given for shipping & handling charges. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. All returns must be in original condition and packaging and they must not have a smoke odor to them. Returns that have a smoke odor will not be refunded. We do not accept returns on cut fabric or embroidery designs. If the wrong fabric was sent to you, please contact us and we will be happy to get you the correct item.